Shipping policy

Shipping Policy

Effective Date: July 21, 2026

Thank you for shopping with GoldAura. We are committed to delivering your order safely and on time.

Order Processing

  • Orders are processed within 1–2 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • You will receive an order confirmation after placing your order.

Delivery Time

Estimated delivery times are:

  • Major Cities: 2–5 business days

  • Remote Areas: 4–7 business days

Delivery times are estimates and may vary due to weather conditions, public holidays, courier delays, or other circumstances beyond our control.

Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout before you complete your order.

  • We may offer Free Shipping during promotional campaigns or on qualifying orders.

Order Tracking

Once your order has been dispatched, you will receive a tracking number (where available) via email or WhatsApp so you can monitor your shipment.

Cash on Delivery (COD)

GoldAura offers Cash on Delivery (COD) across most locations in Pakistan, subject to courier service availability.

Incorrect Shipping Information

Please ensure that your shipping address and contact number are accurate when placing your order.

GoldAura is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Delivery Delays

While we strive to deliver every order on time, delays may occasionally occur due to:

  • Weather conditions

  • Public holidays

  • Courier operational issues

  • Remote delivery locations

  • Events beyond our reasonable control

We appreciate your patience in such situations.

Damaged or Lost Packages

If your package arrives damaged or you believe it has been lost during transit, please contact us within 48 hours of the expected delivery date.

We will work with the courier partner to resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

GoldAura

Email: goldaura1983@gmail.com

Phone / WhatsApp: +92 332 5205098

Business Address: Rawalpindi, Punjab, Pakistan