Terms of service

Terms of Service

Effective Date: July 21, 2026

Welcome to GoldAura. By accessing our website or placing an order, you agree to the following Terms of Service. Please read them carefully before using our website.

1. Acceptance of Terms

By using our website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

2. Products

We strive to display our jewelry products, descriptions, and images as accurately as possible. However, due to differences in screen settings and lighting, actual product colors may vary slightly from the images shown.

All product availability is subject to stock availability. We reserve the right to discontinue or modify products at any time without prior notice.

3. Pricing

All prices displayed on our website are in Pakistani Rupees (PKR).

Prices may change without prior notice. Once your order is confirmed, the price at checkout will apply.

4. Orders

After placing an order, you will receive an order confirmation.

GoldAura reserves the right to cancel or refuse any order due to:

  • Product unavailability

  • Pricing errors

  • Suspected fraudulent activity

  • Incorrect customer information

If payment has already been received for a cancelled order, a full refund will be issued.

5. Shipping & Delivery

We deliver across Pakistan through trusted courier partners.

Estimated delivery time:

  • Major cities: 2–5 business days

  • Remote areas: 4–7 business days

Delivery times are estimates and may be affected by weather, courier delays, public holidays, or other circumstances beyond our control.

6. Returns & Refunds

Our Return & Refund Policy forms part of these Terms.

Please refer to our Return & Refund Policy for complete details regarding returns, exchanges, and refunds.

7. Intellectual Property

All content on this website, including logos, images, graphics, product descriptions, text, and designs, is the property of GoldAura and may not be copied, reproduced, or used without prior written permission.

8. User Responsibilities

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to interfere with the security or functionality of the website.

  • Provide false or misleading information when placing orders.

9. Limitation of Liability

GoldAura shall not be responsible for indirect, incidental, or consequential damages arising from the use of our products or website.

Our maximum liability shall never exceed the amount paid for the purchased product.

10. Privacy

Your personal information is handled according to our Privacy Policy.

We do not sell or rent customer information to third parties.

11. Changes to These Terms

GoldAura reserves the right to update or modify these Terms of Service at any time. Updated versions will be posted on this page with the revised effective date.

12. Governing Law

These Terms shall be governed by the laws of the Islamic Republic of Pakistan.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts in Pakistan.

13. Contact Information

GoldAura

Email: goldaura1983@gmail.com

Business Address: Rawalpindi, Punjab, Pakistan

Phone / WhatsApp: +923325205098